Need help with Chum?
If you have any questions about the Chum app, your account, or how to use certain features, our support team is here to help.
Contact Support
We aim to respond to all enquiries within 24–48 hours.
- Account access
- App bugs or technical issues
- Subscription or billing questions
- Feedback or feature suggestions
You can reach our support team at:
hello@chum-app.com
hello@chum-app.com
About Chum
Chum is a wellness and cycle-tracking app designed to support women with PCOS.
The app helps users better understand their cycle patterns, build supportive habits, and access personalised insights around hormones, lifestyle, and wellbeing.
Chum was created by two women with PCOS who have worked in the PCOS coaching space for over four years.
Frequently Asked Questions
How do I cancel my subscription?
Subscriptions can be managed through your Apple/Google settings.
What if I experience a bug in the app?
Yes. Your data is securely stored and never shared without your consent.
Is my health data private?
Please email our support team at hello@chum-app.com and we will investigate the issue.
Chum is operated by Chum App Limited.