These Terms of Use (“Terms”) govern your use of the Chum mobile application and website (the “Service”), operated by Chum App Ltd. (“we”, “our”, or “us”).
By accessing or using Chum, you agree to be bound by these Terms.
If you do not agree to these Terms, please do not use the Service.

1. Description of the Service
Chum is a wellness and cycle-tracking application designed to help users better understand patterns related to hormones, lifestyle, and wellbeing.
The app may provide tools such as:
• Cycle and symptom tracking
• Habit tracking
• Educational resources
• AI-generated insights and responses
• Personalised wellness guidance
The Service is intended for informational and wellness purposes only.

2. Medical Disclaimer
Chum does not provide medical advice.
All information provided through the app, including insights, educational materials, and AI-generated responses, is intended for general informational and wellness purposes only.
The content within the app should not be considered medical advice, diagnosis, or treatment.
Users should always seek the advice of a qualified healthcare professional regarding medical conditions or concerns.

3. AI-Generated Content
Chum may include AI-powered features designed to provide guidance, explanations, and support related to wellness and lifestyle topics.
AI responses are generated based on available information and patterns but may not always be accurate, complete, or appropriate for every situation.
AI responses should be treated as informational guidance only and should not replace professional medical advice.
Users should not rely solely on AI responses for health or medical decisions.

4. Eligibility
By using Chum, you confirm that you are at least 14 years old, or that you are using the Service with the consent and supervision of a parent or legal guardian.
If you are under the minimum age required to use the service independently in your country, you must obtain permission from a parent or guardian.

5. User Accounts
To access certain features of the Service, users may be required to create an account.
You agree to:
• Provide accurate and complete information
• Maintain the security of your account credentials
• Notify us if you believe your account has been compromised
You are responsible for all activity under your account.

6. Subscriptions and Payments
Certain features of Chum may require a paid subscription.
Subscriptions may be purchased through:
• Apple App Store
• Google Play Store
If you subscribe through the Apple App Store or Google Play Store:
• Payment will be charged to your respective store account at confirmation of purchase.
• Subscriptions may automatically renew unless cancelled before the renewal date.
• Users can manage or cancel subscriptions through their Apple ID or Google Play account settings.
Chum App Ltd. does not control or process payments made through Apple or Google.

7. Acceptable Use
When using the Service, you agree not to:
• Use the app for unlawful purposes
• Attempt to disrupt or interfere with the app’s functionality
• Attempt to gain unauthorised access to other user accounts or systems
• Upload or distribute malicious software
We reserve the right to suspend or terminate accounts that violate these Terms.

8. Intellectual Property
All content within the Chum app and website, including text, graphics, branding, software, and design elements, is the property of Chum App Ltd. and is protected by applicable intellectual property laws.
Users may not reproduce, distribute, or modify content without permission.

9. Limitation of Liability
To the fullest extent permitted by law, Chum App Ltd. shall not be liable for indirect, incidental, or consequential damages resulting from the use of the Service.
Use of the Service is at your own risk.

10. Changes to the Terms
We may update these Terms from time to time.
Any changes will be posted on this page with the updated revision date.
Continued use of the Service after updates constitutes acceptance of the revised Terms.

11. Governing Law
These Terms shall be governed by the laws of the United Kingdom.

12. Contact Information
If you have questions about these Terms, please contact us at:
Email: hello@chum-app.com